Frequently Asked Questions

Serving West Michigan (Oceana, Mason, & Muskegon Counties) and the surrounding areas

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Products & Services

What types of flooring do you offer?

We offer a wide range of flooring options for both residential and commercial spaces, including carpet, luxury vinyl plank (LVP), and tile. All come in a variety of styles, colors, and durability levels to match your needs.

Do you provide countertops and tile installation for kitchens and bathrooms?

Yes, we supply and install high-quality countertops and tile for backsplashes, showers, bathroom floors, and more — for both homes and businesses.

Can I purchase window blinds from you as well?

Absolutely. We offer stylish, functional window blinds and provide professional installation for residential and commercial properties.

Do you offer installation services?

Yes, our skilled installation team handles every aspect of the job — from prep to final walkthrough — for all of our products, whether you're renovating your home or upgrading your business location.

Do you work on both residential and commercial projects?

Yes, we proudly serve homeowners, business owners, property managers, and contractors, providing tailored solutions for every type of project.

Scheduling & Estimates

Do you offer free estimates?

Yes, we offer free in-home estimates to help you plan your project with accurate pricing and product recommendations.

How do I schedule an estimate or installation?

You can schedule by calling us directly, using the contact form on our website, or visiting our showroom during business hours.

How long does installation take?

Installation time varies by project. Most standard flooring jobs are completed in 1–2 days, while larger tile or countertop jobs may take longer. We’ll provide a timeline during your estimate.

Pricing & Financing

Do you offer financing options?

Yes, we offer flexible financing plans with low monthly payments and a dedicated credit line for your project. Approval is quick and easy.

Can I get a quote online or over the phone?

For accuracy, we recommend an in-person estimate, but we can provide a rough range based on square footage and product choices.

Maintenance & Warranty

Do your products come with a warranty?

Yes, all of our products are backed by manufacturer warranties, and we also guarantee the quality of our installation services.

How should I care for my new flooring or countertops?

We provide care instructions tailored to each product. LVP and tile require simple cleaning, while countertops may need special cleaners based on the material.

About the Company

Where are you located?

We’re proudly based in Hart, Michigan, serving customers across West Michigan and surrounding areas.

Are you a family-owned business?

Yes, we are a family-run company rooted in craftsmanship, honesty, and high-quality service.

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Reviews

Areas We Serve

  • Shelby, MI

  • Pentwater, MI

  • New Era, MI

  • Rothbury, MI

  • Montague, MI

  • Whitehall, MI

  • Ludington, MI

  • Scottville, MI

  • Hesperia, MI

  • Fremont, MI

(231) 873-5440

LOCATION

West Michigan Carpet Center, Inc.

HART, MI 49420

911 S State St

Main Office: (231) 873-5440

HOURS

Weekdays: M 9-5, T9-5, W 9-1, Th 9-5, F 9-5, Sat 9-1

Weekends: On Call

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